The Company acquires personal information through legal and fair means.

The Company uses personal information within the scope necessary to achieve the following purposes of use:

• To help our customers choose the right hearing aids or tinnitus treatment devices for them
• To adjust hearing aids and tinnitus treatment devices
• To provide products and services
• To send the customer's data to the manufacturing company when making or repairing her/his hearing aids or earplugs
• For after-sales services

The Company takes necessary and appropriate measures to prevent the leakage, loss, or damage of personal information it handles and to otherwise safely manage personal information.

In the event that the Company entrusts all or part of the handling of personal information to a third party, the Company conducts a rigorous investigation of the third party and exercises necessary and appropriate supervision over the third party to ensure the safety management of the personal information entrusted to the third party.

The Company will not provide personal information to any third party without the prior consent of the individual, except as required by laws and regulations.

If you want to lodge a complaint or make an inquiry about personal information the Company holds; or if you would like to request disclosure, correction, suspension of use, or notification of the purpose of use of your personal information; please contact the following office.